INFORMATION GATHERING

1^st Appointment – Sample Questions

QUESTIONS ABOUT THE DECISION MAKER:

What is your role?

How long have you been here?

What are your responsibilities?

What did you do before here?

QUESTIONS ABOUT THE COMPANY:

How large is the organization?

How many employees?

More than one facility? If so, where?

What do you specialize in – core of your business?

Who is your main competitor?

What makes you different from them?

What are your biggest challenges your company faces today?

QUESTIONS ABOUT THEIR RELATIONSHIP TO STAFFING:

What is your responsibility in regards to staffing?

How long have you been handling it?

Is there anyone else involved in this process?

What process did you go through to decide on your current service?

What is the process for ordering temporary staffing?

Is there an approval process within each department?

What is the cycle time from the moment the need arises from the moment the order is called out?

What about the cycle time from the moment the order is called out to the moment the order is filled?

QUESTIONS ABOUT THE REASONS FOR USE:

In what areas of the company do you use temporary staffing?

For what reasons?

Are there any areas where you used to use by stopped?

Why? What type of skills did these people have?

What areas are more difficult to find qualified employees?

QUESTIONS ABOUT USAGE ANALYSIS:

What position would you use temporary staffing for?

What types of skills are required?

How often do you call out for temporary staff on a monthly basis?

How long do the assignments generally last?

How many temporaries do you have here today?

Is that usual?

Have you ever taken a temporary employee on direct hire?

How many in the past year?

How many were temporary to hire vs. direct hire?

QUESTIONS ABOUT THEIR HOT BUTTONS:

What have your experiences been in dealing with staffing services?

What is the most important to you when working with a service?

What do you look for in a temporary employee – what’s important to you?

How many services are you currently working with?

What is the best feature about your primary service?

If you owned a temporary service, what would you do differently?

QUESTIONS ABOUT CURRENT SERVICE FEATURES:

What are your expectations for a response time? When you place the order.

What type of testing does your current service use to determine skill level and knowledge?

How often do you receive follow up calls from your service?

How do you track monthly expenditures on temporary staffing?

What is your total budget for expenditures on temporary staffing?

What type of reports does your service provide you with?

What do you find useful about them?

Who in the organization other than yourself may order temporary staffing?

In order to get a feel for your environment, could you tell me which three words best describe your company?

SET YOUR NEXT APPOINTMENT BEFORE YOU LEAVE!!!